FREE U.S. SHIPPING

FAQs

Is there an age or weight limit for TushBaby?

TushBaby can be used for kids up to 3 years old, or 44lbs. From 0-6 months, TushBaby can be used as breastfeeding support. Once those little nuggets can hold their own heads up, it’s the perfect place for them to hang out while you hold on.

Is TushBaby recommended by doctors?

Why yes it is. We have endorsements from a pediatrician for babies, and a chiropractor for adults.

“TushBaby's hipseat puts the child's hips in the proper "M" shaped position with thighs supported, also known as the "Spread Squat Position”. Sitting with this allignment decreases the risk of hip dysplasia. As a result, TushBaby is an anatomically safe product for babies' bodies.”

- Dr. Andrew L. Nash, M.D.

“I can't tell you how many adult back injuries I've seen that started with ‘So, I was carrying my baby and…’ TushBaby is the perfect product for reducing the muscular strain on the spine while holding young children. Its ergonomic design eliminates the detrimental position parents resort to while carrying their kids — where they push their hips out and curve their spines. If you want to stay out of my office, I highly recommend TushBaby.”

- Dr. Nicholas Cruze, D.C.

Is there Velcro on the waistband belt?

Yes, because it’s safe, secure, and we love the sound of it.

How long is the waistband?

The waistband is 47.24 inches long. But you lose a few inches where the two waistbands overlap to secure the Velcro. We recommend TushBaby for those with a 44-inch waste or smaller.

Is there an option for a longer waistband?

We’re releasing an extension belt in our grey color in October! This will allow you to add up to 24 inches in length to the waistband. If you email us at customerlove@tushbaby.com , we’ll be sure to send you a message when the belts are in stock.

Is there a user manual for this thing?

You bet. Download our short-and-sweet instructions right here. (It’s a pretty simple product.)

Download

Are the materials safe for babies?

Aww, you’re a good caregiver. Yes, TushBaby™ has been approved by global-wide safety standards and verified through SGS testing. SGS is a world-leading inspection, verification, testing, and certification company.

Can I follow you on social media?

YAS. Follow us for deals, steals, dad jokes, and witty one-liners (well, depending on how much we sleep we got).

What’s the return policy?

Whoa, hey, slow down there buddy — don’t knock it ‘til you’ve tried it! But in all seriousness, we have a 30-day return policy. If it turns out that TushBaby isn’t your bag, just email us at customerlove@tushbaby.com with your return request and order number, and we’ll get the process started and send you a return shipping label. All returns must include original retail packaging, all accessories, and the user manual. Once we’ve received your return, we’ll refund the product value minus a 15% restocking/return shipping fee.

What’s your warranty?

Our carriers come with 1-year product warranty, which covers any manufacturer defects. If you need product support or replacement for broken carriers, email us at customerlove@tushbaby.com with your replacement request, a photo of the defected part, your order number, and your shipping information. We’ll get you the support and stuff you need STAT. Our warranty doesn’t cover normal wear and tear, misuse, or damages caused by the user. So like, spaghetti sauce stains wouldn’t fly here.

How can I order?

You can order now with a huge discount since we are only available for pre-order (shipping in September).

Click Here to Order

Do you ship internationally?

Oh yes we do! Shipping costs will be automatically calculated at checkout depending on the country you’d like us to ship to.

Where are the shipping from?

The good ol’ Windy City, Chicago IL.