Shipping FAQ

Do you ship internationally?

At this time we are only shipping within the USA. Starting at the end of June 2020 will ship worldwide! International shipping costs will be automatically calculated at checkout. International taxes & duties are included in the shipping price. 

You say fast shipping. When do orders actually go out?

This is maybe the most popular question. Here's what's up: All orders placed before 4pm EST ship out the same day. Orders that come in after 4pm EST will go out the following day.

Please note that our shipping centers are closed on weekends and holidays. So if you happen to order a TushBaby on a Saturday or on Thanksgiving day your shipment will go out the following business day. Neither FedEx or USPS deliver on weekends.

Do you ship 2-3 day to HI & AK?

Unfortunately the shipping carriers can only deliver 2-3 day within the continental US. If you're shipping to HI & AK the delivery time is typically 3-5 days but can vary and can take up to two weeks, and in rare cases longer.

Where are they shipping from?

We ship from Mira Loma, California, Mobridge, South Dakota & Wilmington, OH. Your package will ship from the location closest to you in most cases.

How long does shipping take with a gift note or gift wrap?

We will do our best to ship your order the same day even when you add gift options, but in some cases it may not ship until the next business day. 

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