Shipping FAQ

Do you ship internationally?

Oh yes we do! Shipping costs will be automatically calculated at checkout. International taxes & duties are not included in the shipping price. International orders ship via DHL and delivery takes 1-2 weeks, and in some cases longer.

You say fast shipping. When do orders actually go out?

This is maybe the most popular question. Here's what's up: All orders placed before 2pm EST ship out the same day. Orders that come in after 2pm EST will go out the following day.

Please note that our shipping centers are closed on weekends and holidays. So if you happen to order a TushBaby on a Saturday or on Thanksgiving day your shipment will go out the following business day. Neither FedEx or USPS deliver on weekends.

Do you ship 2-Day to HI & AK?

Unfortunately the shipping carriers can only deliver 2-day within the continental US. If you're shipping to HI & AK the delivery times vary and can take up to two weeks, and in some cases longer.

Where are they shipping from?

We have four different shipping locations within the US: Fresno CA, Carlisle PA, Mesquite TX, & Columbus OH.

How long does shipping take with a gift note or gift wrap?

We only have the option to add gift notes and gift wrap at a separate specialty shipping center. They only provide standard shipping so your gift will arrive 4-7 business days after you place your order.

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